What we manage

IT services built for healthcare practices

Six service areas, all grounded in the same principle: your practice needs IT that works, stays secure, and doesn't disrupt patient care. Here's exactly what's included.

01 — Core service

HIPAA-Aligned Managed IT

Proactive monitoring, threat detection, and ongoing security management — with HIPAA Security Rule controls built in, not added later.

Most practices get managed IT that keeps computers running. That's necessary, but not sufficient in healthcare. The HIPAA Security Rule's Technical Safeguards require specific controls around access, audit logging, encryption, and transmission security — and those controls need to be deployed, monitored, and documented.

Front Range Health IT's managed IT baseline deploys those controls as part of onboarding, monitors them continuously, and reports on them monthly. You get proactive IT support and an audit-ready security posture in the same package.

Security stack included
Microsoft Defender for Business Huntress MDR/SOC DNSFilter Microsoft Intune
In practice

When an endpoint starts behaving unusually at 2 a.m., the Huntress SOC sees it and escalates — not you. You find out in the morning with context, not a 3 a.m. page about an alert you can't interpret.

24/7 endpoint monitoring and threat alerting
Huntress managed detection and response (MDR) — human SOC analysts, not just rules
DNS-layer threat blocking and content filtering (DNSFilter)
Automated patch management for OS and third-party apps
HIPAA Security Rule baseline controls applied to all endpoints
Monthly IT health and security reports
Email support during business hours (Essential) / emergency line (Professional)
Vendor Business Associate Agreement (BAA) with all security tool vendors
02 — Cloud platform

Microsoft 365 Management

Full tenant administration via Microsoft GDAP — your M365 account stays in your name and under your control. We manage it for you through delegated access.

Microsoft 365 Business Premium is the right platform for healthcare — it includes Defender, Intune, Entra ID P1, and Azure Information Protection in a single per-seat license. The challenge is that most IT providers don't configure any of it properly.

Front Range Health IT configures your tenant with Conditional Access policies that actually block non-compliant devices, Intune enrollment that applies HIPAA-aligned compliance profiles, and email security controls (DKIM, DMARC, spam filtering) that most practices skip.

Microsoft platform
M365 Business Premium Entra ID (Azure AD) Microsoft Intune Exchange Online SharePoint / OneDrive Microsoft GDAP
In practice

When a front desk employee leaves, their account is disabled, their company email is redirected, and their enrolled device is remotely wiped — all before they leave the parking lot. No access lingers.

GDAP-based delegated administration — your tenant, our management
Conditional Access policies (block unmanaged devices, enforce MFA, location-based rules)
Intune device enrollment, compliance policies, and remote wipe capability
Email security: DKIM, DMARC, spam filtering, anti-phishing policies
SharePoint and OneDrive data governance and retention policies
License optimization review (ensuring you're on the right M365 plan)
New staff provisioning and offboarding workflows (with documented access control log)
Microsoft BAA signed — M365 is covered for ePHI handling
03 — Security controls

Endpoint Security & Compliance

The technical controls that HIPAA's Security Rule actually requires — deployed and verified on every device in your practice, not just the ones that are easy.

HIPAA's Technical Safeguards cover access control, audit controls, integrity controls, and transmission security. Each of those has specific implementation requirements. BitLocker satisfies encryption at rest. Conditional Access plus MFA handles access control. Defender and Huntress cover integrity and audit logging.

This service maps every control to every device and documents it. Not just "we have antivirus" — specific controls, specific devices, specific verification dates. The kind of documentation that holds up in an audit or breach investigation.

Controls deployed
BitLocker + PIN Microsoft Defender Entra ID MFA ASR Rules Windows Hello for Business Intune Compliance
In practice

A stolen laptop doesn't trigger a breach notification when the drive is BitLocker-encrypted and the account is already disabled. Proper endpoint controls turn a potential incident into a non-event.

BitLocker full-disk encryption with PIN on all workstations and laptops
MFA enforced on all user accounts — not just admin accounts
Attack Surface Reduction (ASR) rules to block common malware delivery methods
Mobile device management for phones and tablets (BYOD and company-owned)
Least-privilege access control — staff see only what their role requires
Compliance reporting mapped to HIPAA Technical Safeguard categories
Device inventory maintained with configuration and encryption status
04 — Resilience

Backup & Disaster Recovery

Cloud backup with immutable storage, tested restore procedures, and a documented BCDR plan. Included in Professional tier; available as add-on for Essential.

Ransomware doesn't just encrypt your files — it hunts for backups and deletes them first. A backup that lives on a local drive attached to the same network is not a real backup in 2026. Acronis cloud backup with immutable storage means attackers can't touch it.

But the backup is only half of it. The recovery procedure — who gets called, what gets restored first, how long it takes, what staff do in the meantime — needs to be documented and tested before you need it. Front Range Health IT writes that plan and tests it quarterly.

Platform
Acronis Cyber Protect Cloud Immutable Cloud Storage
In practice

Ransomware hits on a Tuesday afternoon. By Wednesday morning, your practice management system, patient records, and email are restored from the previous night's backup. No ransom paid, no data lost, no guessing who to call.

Automated daily cloud backups via Acronis Cyber Protect
Immutable backup storage — ransomware cannot delete or encrypt cloud backups
Defined RPO and RTO per system — you know exactly how much data could be lost and how long recovery takes
Quarterly restore tests with documented results
Business continuity and disaster recovery (BCDR) plan document
Acronis BAA in place — cloud backup covered for ePHI storage
Incident response coordination — Front Range Health IT leads recovery, not just advises
05 — Compliance support

HIPAA Documentation Support

The IT-side documentation your compliance program requires — written clearly, not in 80-page boilerplate. We are not a HIPAA compliance consulting firm; we deploy what your program requires on the technical side.

HIPAA compliance is a program, not a certification or a checkbox. The documentation requirement is specific: you need written policies covering who can access what, what happens when there's an incident, how you train staff, and how you assess risk. The IT components of that documentation are what Front Range Health IT produces.

We don't cover Privacy Rule requirements, legal compliance review, or clinical workflow policies — those require a HIPAA privacy officer or compliance consultant. We cover the Security Rule's administrative and technical safeguard documentation: IT policies, risk assessment inputs, device inventories, and incident procedures.

In practice

When a cyber liability insurer asks for your Written Information Security Plan, or a state auditor asks for your security risk assessment, you pull up a current, practice-specific document — not a downloaded template with the wrong practice name still in it.

Written Information Security Plan (WISP) — IT-focused, practice-specific
IT security risk assessment (covering technical vulnerabilities, not legal or clinical risk)
Device inventory and access control documentation
Security incident log and documented response procedure
Staff security awareness training coordination (annual, documented)
Annual documentation review and update
BAA inventory — tracking all vendors handling ePHI on your behalf
06 — Setup & migration

Onboarding & Migrations

New office IT setup, M365 migrations from other platforms, and hardware refresh coordination. A one-time project covered by the $1,500 onboarding fee.

Every new client engagement starts with an onboarding project. That means documenting your current environment, migrating email if needed, enrolling devices in Intune, applying security baselines, and getting your HIPAA documentation started.

If you're opening a new location, we'll scope the network, coordinate hardware delivery, set up M365 accounts for new staff, and configure your clinical software's networking requirements — all before opening day. We work alongside your practice management software vendor on the IT side; we don't replace them.

In practice

A second-location opening is a 6-week project, not a sprint. Front Range Health IT scopes the network, orders what's needed, and handles the IT side so your team can focus on hiring, credentialing, and patient scheduling.

Current IT environment documentation and assessment
M365 tenant creation or migration from Gmail, GoDaddy, on-prem Exchange, or other platforms
Device enrollment and Intune configuration for all workstations and laptops
Security baseline deployment (Defender, Huntress, DNSFilter, BitLocker, MFA)
Clinical software networking coordination (we work with your software vendor's tech team)
Staff IT orientation — what Front Range Health IT manages, how to submit tickets, what to do in an emergency
Hardware refresh planning and procurement coordination for new office builds

See what this costs for your practice

Pricing is published and based on user count. No custom quotes, no "it depends." Most practices with 5–15 users fall between $625 and $2,625 per month.

See Pricing → Or book a 15-min call 720-449-6940 · Support@FrontRangeHealthIT.com