What we manage

Six services, one security baseline, zero generic IT

Everything below is built around HIPAA's security requirements from day one — set up as standard, not sold as add-ons after a breach scare.

24/7

HIPAA-Aligned Managed IT

Around-the-clock monitoring, threat detection handled by real security analysts, web filtering, and monthly security reports.

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M365

Microsoft 365 for Healthcare

Setup, secure administration, smart sign-in rules, device management, and email protection — all on Microsoft 365 Business Premium.

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LOCK

Endpoint Security & Compliance

Encrypted hard drives, a two-step login on every account, anti-ransomware hardening, and a device list matched to each HIPAA safeguard.

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SAVE

Backup & Disaster Recovery

Tamper-proof cloud backups, clear recovery targets per system, restores tested every quarter, and a written recovery plan.

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DENT

Dental IT Support

Eaglesoft, Dentrix, and Open Dental — server setup, imaging bridges, sensor integration, and network segmentation done right.

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MED

Medical IT Support

eClinicalWorks, Epic, and health-record support — system connections, secure messaging, and uptime for your clinical day.

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Two ways to work together

Same security baseline. The difference is support hours.

Both tiers get the full security setup. Tier 1 is business-hours support; Tier 2 is round-the-clock — plus the compliance paperwork an auditor expects.

What's included
Tier 1
Business Hours
Tier 2 · Most popular
24/7 Coverage
Support & response hours
When a real person is available to help
Business hours
Mon–Fri
9am–5pm MT
24/7 · 365 days
Round-the-clock,
nights, weekends & holidays
Support & response
Unlimited remote help desk
✓
✓
On-site visits
Next business day
Same-day priority
After-hours, weekend & holiday emergencies
–
✓
Guaranteed priority response times
–
✓
Security & monitoring — runs 24/7 on both tiers
Automated monitoring & software updates
✓
✓
Threat detection by a real security team
✓
✓
Web & email filtering
✓
✓
Microsoft 365 management & smart sign-in rules
✓
✓
Encryption, two-step login & device checks
✓
✓
Backup & recovery
Tamper-proof cloud backup
✓
✓
Restores tested every quarter + written recovery plan
✓
✓
Compliance & documentation
Annual HIPAA security risk assessment
✓
✓
Written policies & safeguard mapping
✓
✓
Quarterly security review meetings
✓
✓
Vendor agreement (BAA) tracking
✓
✓
Get pricing for your practice size
Simple per-seat pricing. No long-term contract.